Shipping Costs

By default, we ship to the countries listed below. Depending on the size of your order, the shipment will be delivered by Austrian Post or GLS Group. Respective shipping costs are listed below. Please contact us via e-mail (service@woofshack.com), if you wish to have the delivery sent to a different country, with the article name, the quantity and the shipping address, including the country and the zip code. We will respond at short notice, whether we can offer shipping to that country and inform you of the shipping costs, because we have to ask our shipping partners in advance, whether it is possible and how much it will cost.

We deliver to the following countries at these shipping costs:


Shipping Country Shipping Costs
Germany € 4,95 / Free shipping on orders over 39 €²
Austria € 4,95 / Free shipping on orders over 39 €²
United Kingdom € 16,85 / Free shipping on orders over 50 €² - BREXIT (currently we do NOT ship to the United Kingdom)
Switzerland € 9,95 / Free shipping on orders over 50 €²
Italy € 9,95 / Free shipping on orders over 75 €²
Hungary € 9,95 / Free shipping on orders over 75 €²
Slovenia € 9,95 / Free shipping on orders over 75 €²
Belgium € 9,95 / Free shipping on orders over 75 €²
Netherlands € 9,95 / Free shipping on orders over 75 €²
Luxembourg € 9,95 / Free shipping on orders over 75 €²
Czech Republic € 9,95 / Free shipping on orders over 75 €²
Slovakia € 9,95 / Free shipping on orders over 75 €²
Poland € 9,95 / Free shipping on orders over 75 €²
Denmark € 9,95 / Free shipping on orders over 75 €²
France € 9,95 / Free shipping on orders over 75 €²
Finland € 9,95 / Free shipping on orders over 75 €²
Sweden € 9,95 / Free shipping on orders over 75 €²
Spain € 9,95 / Free shipping on orders over 75 €²
Ireland € 9,95 / Free shipping on orders over 75 €²
Croatia € 9,95 / Free shipping on orders over 75 €²
Portugal € 9,95 / Free shipping on orders over 75 €²
Lithuania € 9,95 / Free shipping on orders over 75 €²
Latvia € 9,95 / Free shipping on orders over 75 €²
Estonia € 9,95 / Free shipping on orders over 75 €²
Romania € 9,95 / Free shipping on orders over 75 €²
Bulgaria € 9,95 / Free shipping on orders over 75 €²
Greece € 9,95 / Free shipping on orders over 75 €²
Cyprus € 9,95 / Free shipping on orders over 75 €²
Malta € 9,95 / Free shipping on orders over 75 €²
Liechtenstein € 9,95 / Free shipping on orders over 75 €²
Iceland € 24,95
Norway € 24,95
USA € 49,95
Canada € 49,95

Notes on customs clearance for non-EU countries:


In some cases, further costs may apply for deliveries to countries outside of the European Union, which we cannot be held responsible for and which must be paid for by you. This includes, for example, bank fees for the money transfer (e.g. remittance fees, exchange rate fees or import procedure costs or taxes (e.g. customs)). Further information can be found here, and for import procedure taxes at http://auskunft.ezt-online.de/ezto/Welcome.do and particularly for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.

Advice for the case of part cancellation:


²Should you submit a return request for your order and/or exercise this right after submission of your contractual declaration regarding only part of your order, with the result that the previously mentioned amount has fallen short because of the amount you no longer need to pay and/or the amount we are refunding to you, we reserve the right to collect the pro rata shipping cost for the remaining part of the order from you. However, this only applies if we had already informed you of the amount of the shipping costs before the submission of your contractual declaration for the remaining part of your order, or if you were able to easily calculate the appropriate shipping cost on the basis of our data prior to submitting your contractual declaration.

© 2020 Figl KG - Woofshack® - Your OnlineShop for Dog Joring & Dog Equipment - All Rights Reserved.