Free shipping over £45 (excluding pure dog food orders)*
30-Days Money-Back-Guarantee

Shipping

By default, we ship to the countries listed below. Depending on the size of your order, the shipment will be delivered by Austrian Post or GLS Group. Respective shipping costs are listed below. Please contact us via e-mail (service@woofshack.com), if you wish to have the delivery sent to a different country, with the article name, the quantity and the shipping address, including the country and the zip code. We will respond at short notice, whether we can offer shipping to that country and inform you of the shipping costs, because we have to ask our shipping partners in advance, whether it is possible and how much it will cost.

We deliver to the following countries at these shipping costs:

United Kingdom: £10.99 / Free shipping on orders over £45² - £10.99 will be charged for pure dog food orders
Germany: £4.41 / Free shipping on orders over £26²
Austria: £4.41 / Free shipping on orders over £26²
Switzerland: £8.86 / Free shipping on orders over £45² - £8.86 will be charged for pure dog food orders
Italy: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Hungary: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Slovenia: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Belgium: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Netherlands: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Luxembourg: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Czech Republic: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Slovakia: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Poland: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Denmark: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
France: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Finland: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Sweden: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Spain: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Ireland: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Croatia: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Portugal: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Lithuania: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Latvia: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Estonia: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Romania: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Bulgaria: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Greece: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Cyprus: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Malta: £8.86 / Free shipping on orders over £67² - £8.86 will be charged for pure dog food orders
Liechtenstein: £8.86 / Free shipping on orders over £45² - £8.86 will be charged for pure dog food orders
Iceland: £22.21
Norway: £22.21
USA: £22.21


In some cases, further costs may apply for deliveries to countries outside of the European Union, which we cannot be held responsible for and which must be paid for by you. This includes, for example, bank fees for the money transfer (e.g. remittance fees, exchange rate fees or import procedure costs or taxes (e.g. customs)). Further information can be found here, and for import procedure taxes at http://auskunft.ezt-online.de/ezto/Welcome.do and particularly for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.

²Should you submit a return request for your order and/or exercise this right after submission of your contractual declaration regarding only part of your order, with the result that the previously mentioned amount has fallen short because of the amount you no longer need to pay and/or the amount we are refunding to you, we reserve the right to collect the pro rata shipping cost for the remaining part of the order from you. However, this only applies if we had already informed you of the amount of the shipping costs before the submission of your contractual declaration for the remaining part of your order, or if you were able to easily calculate the appropriate shipping cost on the basis of our data prior to submitting your contractual declaration.